Employee’s Dismissal Found Disproportionate, but Award Reduced – Employee Did Not Avail of Appeal Process Offered

In the case of Catherine Crabbe v Grosvenor Cleaning Services Limited t/a Grosvenor Services (ADJ-00049787) the Adjudication Officer, Michael McEntee, found that the Complainant’s dismissal was disproportionate, but the award was reduced because of the Complainant’s “problematic” clocking issues and her decision not to avail of the appeals process offered to her.

Facts: The Complainant worked as a supervisor for the Respondent company where she had been employed for just over six years, on a part time basis. She was also a carer for her blind husband. In October 2023, she was informed that a serious complaint had been made by the Respondent’s main client, in relation to clock in and attendance issues. An investigation was carried out, following which a disciplinary meeting was held. During that investigation, which included accessing CCTV and electronic clocking records, it was established that the Complainant had left early on a number of occasions amounting to seven hours that were not accounted for, hours which she was paid for.

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