Constructive Dismissal Claim Succeeds Even Without Exhausting Internal Procedures Due to Employer’s Conduct

Facts: The Complainant commenced employment with the Respondent in December 2018 in the role of Customer Adviser.

Approximately a year later, a further role in the bank became available which was a “hybrid” role encompassing some elements of her own role and some duties relating to a Mortgage Specialist role.

She expressed an interest in moving to this role and her application was successful. She received an email containing an overview of her new role on 16^th December 2019 and she commenced the new role on that day.

This email also confirmed that staff transfer announcements would be made the following day.

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